Terms and Conditions — Christmas Group Dinner

GENERAL CONDITIONS

• Rates shown are per person and are non-commissionable.
• Prices shown include VAT at the applicable rates.

BOOKING GUARANTEE

• To confirm the booking, a payment of 50% of the total booking value must be made at the time of booking. The remaining 50% must be paid up to 10 days prior to the event.
• The final invoice will only be issued after full payment and following the event.
• Acceptance of the quote and the respective awarding of services imply acceptance of all the contractual conditions mentioned in these terms and conditions.

CANCELLATION PERIOD AND CHARGES

• Full cancellation up to 30 days prior to the event will be fully refundable.
• Full cancellation between 30 and 11 days prior to the event will incur a charge of 75% of the total booking value.
• Any cancellation within 10 days prior to the event date will be charged in full.

BOOKING CHANGES (PARTICIPANT NUMBERS AND MENU CHOICE)

Participant numbers

• A reduction of up to 20% in the number of participants is permitted without penalty, provided it is communicated at least 72 hours before the event. For cancellations of individual participants communicated less than 72 hours before the event, 100% of the cost corresponding to the cancelled participants will be charged.
• Changes in the menu choices must be communicated at least 72h in advance.
• The restaurant reserves the right to reassign the room depending on the final number of participants and availability.

Menu choices and dietary restrictions and allergies

• Changes in menu choices must be communicated at least 72h in advance.
• Dietary restrictions and allergies can be accommodated provided these are communicated up to 10 days prior to the event.

DINNER AND DRINKS SERVICE

• The Group Buffet Menu is valid only for groups with a minimum of 20 participants and a maximum of 60.
• The meal has a maximum duration of 2h30, starting from the guests’ entrance in the room.
• Any extension beyond this period may be subject to additional charges.
• In case of a delay of more than 30 minutes, the meal duration will be reduced accordingly, with time counted from the booked reservation hour.
• The Welcome Drink has a maximum duration of 1 hour.
• During the meal, each guest is entitled to up to ½ bottle of wine (red or white) or, alternatively, up to 5 beverages (beer, soft drink or water). Coffee and tea are included at the end.
• Any additional or alternative drinks will be charged according to our menu.